旧正月連休に伴う配送遅延のお知らせ

Q: How do I return or exchange an item?

If there are any defects, inquiry Thank you. Please note that size and color changes are not eligible for return or exchange.

Q: I made a mistake with the size, color, or address.

[Size/Color] Changes can be made within one business day after placing your order. 【address】 Changes can be made within 2 business days after placing your order. If the above period has passed, no changes can be made. ▶︎Please enter your ① name ② order number (4 digits) inquiry Please.

旧正月連休に伴う配送遅延のお知らせ
いつも当店をご利用いただきありがとうございます。
連休に伴い、下記期間は仕入先・倉庫・運送会社が休業となり、一部商品の出荷および回答に遅れが生じます。
• 休業期間： 2026年2月13日(金)から2月23日(月)
• 連休前の最終発送日：2026年2月10日(火)

連休中もご注文は通常どおり受付しておりますが、出荷は、2月23日(月)以降順次対応いたします。状況により通常よりお時間をいただく場合がございます。お客様にはご不便をおかけしますが、何卒ご理解賜りますようお願い申し上げます。

FAQs

Delivery usually takes about 10 to 20 days from the time of order. (It depends on the stock status of the item.)

If there are any defects,inquiryThank you.

Please note that size and color changes are not eligible for return or exchange.

First, please check your spam folder.

If not, please set the domain to "info@nanostudio-official.com"inquiryPlease contact us with the email address and name you used.

[Size/Color]

Changes can be made within one business day after placing your order.

【address】

Changes can be made within 2 business days after placing your order.

If the above period has passed, no changes can be made.

▶︎Please enter your ① name ② order number (4 digits)inquiryPlease.

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